Reference

Privacy Policy — How We Handle Your Information

We collect account details, payment information and device data when you open an account or fund your wallet through bKash, Nagad or Rocket. This policy explains what we gather, how we use it, and who you contact to update or delete your information.

Account securityWallet data handlingContact preferencesData request process

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PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, request corrections, or ask us to delete your account, contact our support team through live chat or email. We respond to data requests within seven business days and walk you through the verification steps needed to confirm your identity before making changes.

Live chat Open the chat widget in the lobby footer any time of day. Our team verifies your account and processes data requests after you confirm your registered mobile number and email address.

Email request Send your data access or deletion request to the support email listed in your account settings. Include your username and registered phone number so we can match your account and respond securely.

Account portal Log in and visit the privacy section under account settings to download your data summary, update marketing preferences, or submit a deletion request that our team reviews within two business days.

What We Collect and Why

okzz Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We gather registration details — your mobile number, email, date of birth and chosen username — to verify your account and meet regional requirements. When you deposit through bKash, Nagad or Rocket, we record transaction IDs and amounts to reconcile your wallet balance and process withdrawals.

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We log IP addresses, device type and browser to detect unusual activity and keep your account secure. Session cookies track which games you open and how long you stay so we can improve lobby navigation. Marketing preferences are opt-in; you control whether we send promotions by
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email or SMS. We do not sell your data to third parties. We share transaction records with payment providers to complete deposits and withdrawals, and we may disclose account information if required by local authorities under lawful process. Data retention follows the period needed for account
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operation, dispute resolution and compliance; closed accounts are archived after the retention window. Access to this platform depends on your local law and eligible regions. If online betting or casino services are restricted where you are, do not register or play. You are responsible for checking
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whether use is lawful in your location.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PRACTICES

How We Protect Your Information

We encrypt payment data in transit and at rest, restrict access to account records by role, and log every data query our support team makes. You control your marketing preferences from the account dashboard, and you can request a full data export or account closure at any time through the methods above.

Payment encryption

bKash, Nagad and Rocket transaction details move through SSL channels and are stored in encrypted database fields. We never log your wallet PIN or OTP codes; those stay between you and your payment provider.

Cookie notice

We use session cookies to keep you logged in and remember lobby filters you set. Analytics cookies track page views and game opens to help us improve navigation; you can disable these in your browser without affecting core account functions.

Data retention

Active accounts keep full transaction history and session logs for dispute resolution. After you close your account, we archive core records for the period local regulation requires, then delete personal identifiers and retain only anonymised summaries.

Access controls

Support agents see only the account fields they need to answer your question. Withdrawal verifiers access payment history but not login credentials. Every query is logged with agent ID and timestamp for audit review.

Common Privacy Questions

We ask for your mobile number, email, date of birth and a username. These let us verify your identity, process deposits and withdrawals through bKash, Nagad or Rocket, and contact you about account activity or promotions if you opt in.

We share transaction IDs and amounts with bKash, Nagad or Rocket to reconcile deposits and complete withdrawals. We do not sell your payment data to advertisers or third-party marketing platforms. If local authorities issue a lawful request, we provide required records.

Yes. Log in and visit the privacy section under account settings to download a summary of your registration details, transaction history, session logs and marketing preferences. The export arrives as a PDF within a few minutes.

Open account settings, go to communication preferences, and toggle off email promotions or SMS alerts. Changes apply immediately. You still receive critical messages about deposits, withdrawals and account security even when promotions are off.

We archive your transaction records and account history for the retention period local regulation requires, then delete personal identifiers like your email and mobile number. Anonymised summaries stay in our analytics database to improve platform performance.

Contact support through live chat or email with your username and registered phone number. We verify your identity, close your account, process any pending withdrawals, and schedule data deletion after the retention window. Deletion is permanent and cannot be reversed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appokzz App Accountokzz Login

Privacy Policy — How We Handle Your Information

Reach Us About Your Data

How We Protect Your Information

Payment encryption

Cookie notice

Data retention

Access controls

Common Privacy Questions

01 What personal details do you collect when I register?

02 Do you share my wallet transaction history with anyone?

03 Can I see all the data you hold about me?

04 How do I stop receiving promotional emails and SMS?

05 What happens to my data if I close my account?

06 How do I request full account deletion?

Privacy Policy

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